Our Guarantee exists to ensure that every aspect of the build is clear,
enjoyable and satisfying for you when you build with us.
Our Guarantee
10 Year Master Build Guarantee
As a Registered Master Builder, we will offer you the comprehensive Master Build 10 year guarantee to give you added peace of mind and to stand by our workmanship.
The Master Build Guarantee includes cover for:
- Defects in materials and workmanship
- Structural defects cover
- Cover for rot and fungal decay
- Loss of deposit and guaranteed completion
We work to bring your vision to life
Communication
We guarantee to communicate transparently with you every step of the way. As well as regular site meetings and phone calls we are reachable by email and guarantee to reply within 24 hours.
Build Quality
We pride ourselves on being builders who provide top quality workmanship each and every build.
- We only work with reputable suppliers and sub contractors who are the best in their industry and that we would use on our own home.
- We have a comprehensive quality check list that through each phase of your build ensures the highest quality is being met.
- We also offer a professional clean of your home before you move in to ensure that those final quality touches are perfected.
- Your job will always have Darren Richards, a Licensed Building Practitioner, overseeing all workmanship.
- For your peace of mind, above all of this we offer a 10 year Master Build guarantee on all builds and a 12 month after care period.
Price Trust
We guarantee an accurate quote for the construction of your home which clearly lays out for you the costs involved and where your money is going. Complete disclosure is guaranteed at all times. Any variations along the way will be priced and agreed prior to commencing the work.
Deadline Guarantee
We guarantee that we will meet the deadlines that we discuss with you at the start of the build. Schedules will be updated as work progresses.
Weathertightness Guarantee
We have pride in our team and the products we choose to use, so much so that we guarantee our homes will be warm, dry and healthy to live in for years to come.
12 Month Maintenance Guarantee After Care
We will be on call for a 12 month maintenance period. We offer a full year where we take care of the niggly little things that can come up once the build is complete and your home adjusts to fluctuations in temperature.